We are delighted to extend our complimentary home delivery services to our esteemed clients residing in Los Angeles, Ventura, Santa Barbara, and Orange Counties.

For all other shipping requirements, our company utilizes the services of FedEx as our primary carrier. Our organization has developed a robust partnership with FedEx, owing to their exceptional dependability and reasonable rates. Our association with them has yielded noteworthy benefits, and we have secured an impressive discount of 54% on all shipping transactions. It gives us great pleasure to extend this cost-effective benefit to you, enabling you to significantly reduce your shipping costs.

Our products are shipped frozen to ensure their quality and freshness. Upon receipt of your shipment, we kindly advise placing the items in the freezer immediately. However, if you intend to utilize a product within 48 hours, it is suitable to store it in the refrigerator.

To ensure your products remain in a frozen state during transit, we utilize dry ice. Although the occurrence is rare, it is possible that by the time of arrival, the dry ice may have sublimated. However, this should not cause any concern for your products. As long as some of the items remain frozen, any partially thawed products may be placed into your freezer upon receipt, allowing them to refreeze. We apologize for any inconvenience this may cause, but rest assured that we take every precaution to deliver your products in optimal condition.

Please be advised that, as a precautionary measure, we strongly recommend that any remaining dry ice in the shipping container should not be handled with bare hands. To ensure your safety, kindly use appropriate protective gear such as tongs, loose-fitting thermally insulated gloves or oven mitts when removing the dry ice. Alternatively, it is also acceptable to leave the dry ice in the container and allow it to sublimate naturally. Thank you for your cooperation.

If you require any further assistance regarding your order, we suggest that you contact our Customer Service team at your earliest convenience. Our team of experts can be reached via telephone at 800-691-2049, during the hours of Monday through Friday from 9 am to 7 pm PST. Alternatively, you may choose to send us an e-mail at your convenience using the following e-mail address: contact@mrpearson.com. Our dedicated team is committed to resolving any queries or concerns you may have in a timely and professional manner.

Thank you for choosing Mr. Pearson’s as your preferred service provider. We would like to express our deepest gratitude for your continued support, and we are fully committed to providing you with unparalleled service and products that adhere to the highest industry standards.